/* FAMS · Agentic Operating System — Clearbank palette. */
:root {
  --ink: #0E1A2F;
  --ink-2: #1E2D4A;
  --paper: #FAFAF7;
  --paper-2: #FFFFFF;
  --line: #E4E2DA;
  --line-2: #D7D3C6;
  --mute: #6B7280;
  --accent: #F47B20;
  --accent-2: #E56A10;
  --amber: #FFB547;
  --amber-2: #B47A12;
  --green: #1F7A3A;
  --green-soft: #E8F5EC;
  --red: #B43224;
  --red-soft: #FBEBE8;
  --blue: #1F5BA8;
  --blue-soft: #E4EDF9;
  --purple: #6A3BA0;
  --purple-soft: #EDE1F5;
  --layer-5: #EEF3FB;
  --layer-4: #FFF2E4;
  --layer-3: #F2ECFB;
  --layer-2: #E8F5EC;
  --layer-1: #ECEEF3;
}

* { box-sizing: border-box; }
html, body {
  margin: 0; padding: 0;
  background: var(--paper); color: var(--ink);
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
  font-size: 15px; line-height: 1.55; -webkit-font-smoothing: antialiased;
}
a { color: var(--accent); text-decoration: none; }
a:hover { text-decoration: underline; }
button { font: inherit; cursor: pointer; }
code, .mono { font-family: "SF Mono", Menlo, Consolas, monospace; font-size: 13px; }
code { background: #F3F0E8; padding: 1px 6px; border-radius: 4px; color: var(--ink-2); }
pre {
  font-family: "SF Mono", Menlo, Consolas, monospace; font-size: 12.5px;
  background: #F6F3EB; border: 1px solid var(--line); border-radius: 6px;
  padding: 10px; overflow: auto; max-height: 320px; color: var(--ink-2);
}

/* ================= Top bar ================= */
header.top {
  background: var(--ink); color: #fff;
  border-bottom: 3px solid var(--accent);
  padding: 14px 0;
  position: sticky; top: 0; z-index: 20;
}
header.top .wrap {
  display: flex; align-items: center; justify-content: space-between;
  gap: 18px; flex-wrap: wrap;
}
.brand { display: flex; align-items: center; gap: 12px; }
.brand-mark {
  width: 36px; height: 36px; border-radius: 8px; background: var(--accent);
  display: flex; align-items: center; justify-content: center;
  color: #fff; font-weight: 800; font-size: 18px; letter-spacing: -1px;
}
.brand-titles h1 { margin: 0; font-size: 15px; font-weight: 700; letter-spacing: .2px; }
.brand-titles div { font-size: 11.5px; color: #B9C2D3; margin-top: 2px; letter-spacing: .3px; text-transform: uppercase; }
.top-meta { font-size: 11.5px; color: #B9C2D3; text-align: right; }
.top-meta strong { color: #fff; display: block; font-size: 13px; }

/* ================= Main nav ================= */
nav.main {
  background: #fff; border-bottom: 1px solid var(--line);
  position: sticky; top: 70px; z-index: 10;
}
nav.main .wrap { display: flex; gap: 2px; flex-wrap: wrap; align-items: center; }
nav.main a {
  padding: 14px 14px; font-size: 13.5px; font-weight: 600;
  color: var(--ink-2); border-bottom: 2px solid transparent;
}
nav.main a:hover { color: var(--ink); text-decoration: none; background: #FAF7EE; }
nav.main a.on { color: var(--ink); border-bottom-color: var(--accent); }
nav.main .spacer { flex: 1; }
nav.main .mode-pill {
  display: inline-flex; align-items: center; gap: 8px;
  margin: 8px 0; padding: 6px 12px; border-radius: 999px;
  font-size: 12px; font-weight: 700; background: var(--paper);
  border: 1px solid var(--line-2);
}
nav.main .mode-pill.m-human_assist { color: var(--ink-2); border-color: var(--line-2); }
nav.main .mode-pill.m-ai_copilot   { color: var(--blue); background: var(--blue-soft); border-color: #C8D9EE; }
nav.main .mode-pill.m-agentic      { color: #fff; background: var(--accent); border-color: var(--accent); }

/* ================= Layout ================= */
.wrap { max-width: 1320px; margin: 0 auto; padding: 0 28px; }
main { padding: 28px 0 48px; }

.page-head { display: flex; align-items: flex-end; justify-content: space-between; gap: 20px; margin-bottom: 20px; flex-wrap: wrap; }
.page-head .kicker { font-size: 11px; color: var(--accent); font-weight: 700; letter-spacing: 1.2px; text-transform: uppercase; }
.page-head h1 { margin: 2px 0 0; font-size: 24px; font-weight: 800; letter-spacing: -.3px; }
.page-head .subtitle { color: var(--mute); font-size: 13.5px; max-width: 72ch; margin-top: 4px; }

.rule { height: 1px; background: var(--line); margin: 20px 0; }
.muted { color: var(--mute); }
.ink   { color: var(--ink); }
.num   { text-align: right; font-variant-numeric: tabular-nums; }
.right { text-align: right; }
.center{ text-align: center; }

h2.sec { font-size: 12px; color: var(--accent); font-weight: 800; letter-spacing: 1px; text-transform: uppercase; margin: 28px 0 10px; }
h3     { font-size: 16px; font-weight: 800; margin: 0 0 8px; }

/* ================= KPI cards ================= */
.kpi-row { display: grid; grid-template-columns: repeat(4, 1fr); gap: 12px; }
.kpi {
  background: #fff; border: 1px solid var(--line); border-radius: 12px;
  padding: 16px 18px; position: relative; overflow: hidden;
}
.kpi .k-label { font-size: 11px; color: var(--mute); text-transform: uppercase; letter-spacing: .6px; font-weight: 700; }
.kpi .k-value { font-size: 28px; font-weight: 800; letter-spacing: -.5px; margin-top: 6px; }
.kpi .k-sub   { font-size: 12px; color: var(--mute); margin-top: 4px; }
.kpi.accent::before { content: ""; position: absolute; left: 0; top: 0; bottom: 0; width: 3px; background: var(--accent); }
.kpi.blue::before   { content: ""; position: absolute; left: 0; top: 0; bottom: 0; width: 3px; background: var(--blue); }
.kpi.purple::before { content: ""; position: absolute; left: 0; top: 0; bottom: 0; width: 3px; background: var(--purple); }
.kpi.green::before  { content: ""; position: absolute; left: 0; top: 0; bottom: 0; width: 3px; background: var(--green); }

/* ================= Cards / panels ================= */
.card { background: #fff; border: 1px solid var(--line); border-radius: 12px; padding: 18px 20px; }
.card h3 { margin: 0 0 6px; font-size: 15px; font-weight: 800; }
.card .sub-label { font-size: 10.5px; color: var(--accent); font-weight: 700; letter-spacing: .8px; text-transform: uppercase; margin-bottom: 6px; }

.grid-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.grid-3 { display: grid; grid-template-columns: 1fr 1fr 1fr; gap: 14px; }
.grid-4 { display: grid; grid-template-columns: 1fr 1fr 1fr 1fr; gap: 14px; }
.split-2 { display: grid; grid-template-columns: 2fr 1fr; gap: 20px; }

/* ================= Tables ================= */
table.reg {
  width: 100%; border-collapse: collapse; background: #fff;
  border: 1px solid var(--line); border-radius: 10px; overflow: hidden;
  font-size: 13.5px;
}
table.reg th, table.reg td {
  padding: 10px 14px; text-align: left; border-bottom: 1px solid var(--line);
  vertical-align: top;
}
table.reg th {
  background: #F6F3EB; font-size: 11.5px; text-transform: uppercase;
  letter-spacing: .4px; color: var(--ink-2); font-weight: 700;
}
table.reg tr:last-child td { border-bottom: none; }
table.reg tr.clickable { cursor: pointer; }
table.reg tr.clickable:hover td { background: #FDFBF4; }
table.reg td.code { font-family: "SF Mono", Menlo, Consolas, monospace; font-size: 12.5px; color: var(--accent-2); white-space: nowrap; }
table.reg td.narrative { color: var(--ink-2); max-width: 380px; }
table.reg td.empty { text-align: center; color: var(--mute); padding: 24px; }

tr.sev-high td:first-child { border-left: 3px solid var(--red); }
tr.sev-med  td:first-child { border-left: 3px solid var(--amber); }
tr.sev-low  td:first-child { border-left: 3px solid var(--line-2); }
tr.sev-warn td:first-child { border-left: 3px solid var(--amber); }

/* ================= Pills / tags ================= */
.pill {
  display: inline-flex; align-items: center; gap: 4px;
  font-size: 11px; padding: 3px 9px; border-radius: 999px;
  font-weight: 700; letter-spacing: .3px;
  background: #F3F0E8; color: var(--ink-2); white-space: nowrap;
  border: 1px solid transparent;
}
.pill.dom-card_fraud { background: var(--blue-soft); color: var(--blue); }
.pill.dom-app_scam   { background: #FCE9D5;          color: var(--accent-2); }
.pill.dom-refunds    { background: var(--purple-soft);color: var(--purple); }
.pill.dom-cross_functional { background: #E7E7E7; color: #444; }

.pill.st-new                     { background: var(--ink); color: #fff; }
.pill.st-triaging                { background: var(--amber); color: #5B3D00; }
.pill.st-in_reimbursement        { background: var(--layer-4); color: var(--accent-2); }
.pill.st-closed_reimbursed       { background: var(--green-soft); color: var(--green); }
.pill.st-closed_not_reimbursed   { background: #EEE; color: var(--mute); }
.pill.st-closed_no_fraud         { background: #EEE; color: var(--mute); }
.pill.st-false_positive          { background: #EEE; color: var(--mute); }
.pill.st-confirmed_fraud         { background: var(--red-soft); color: var(--red); }
.pill.st-customer_outreach       { background: var(--blue-soft); color: var(--blue); }
.pill.st-awaiting_customer       { background: var(--layer-3); color: var(--purple); }

.pill.mode-human_assist { background: #F3F0E8; color: var(--ink-2); }
.pill.mode-ai_copilot   { background: var(--blue-soft); color: var(--blue); }
.pill.mode-agentic      { background: var(--accent); color: #fff; }

.pill.sev-high { background: var(--red-soft); color: var(--red); }
.pill.sev-med  { background: #FFF2D9; color: var(--amber-2); }
.pill.sev-low  { background: #F3F0E8; color: var(--mute); }

.pill.trust-hitl { background: #EEE; color: var(--mute); }
.pill.trust-hotl { background: #FFF2D9; color: var(--amber-2); }
.pill.trust-hatl { background: var(--green-soft); color: var(--green); }

.pill.kind-high_fp_rule  { background: var(--red-soft); color: var(--red); }
.pill.kind-external_call { background: var(--blue-soft); color: var(--blue); }
.pill.kind-predictive    { background: var(--layer-4); color: var(--accent-2); }

.tag {
  display: inline-block; margin-left: 6px; padding: 1px 6px;
  font-size: 10px; border-radius: 4px; font-weight: 700;
}
.tag-v { background: #FFF2D9; color: var(--amber-2); border: 1px solid #F5D99A; }
.tag-r { background: var(--red-soft); color: var(--red); border: 1px solid #E4B3AA; }
.tag-g { background: var(--green-soft); color: var(--green); border: 1px solid #BFE2C9; }

/* ================= Filters ================= */
.filters {
  display: flex; gap: 10px; flex-wrap: wrap; align-items: end; margin: 14px 0;
}
.filters label { display: flex; flex-direction: column; color: var(--mute); font-size: 11px; text-transform: uppercase; letter-spacing: .4px; }
.filters input, .filters select {
  margin-top: 4px; background: #fff; color: var(--ink);
  border: 1px solid var(--line-2); border-radius: 8px;
  padding: 7px 11px; min-width: 180px; font-size: 13px;
}
.filters input:focus, .filters select:focus { outline: 2px solid rgba(244,123,32,.3); }
.filters button, .btn {
  background: var(--accent); color: #fff; border: 0;
  border-radius: 8px; padding: 8px 14px; font-weight: 700;
  font-size: 13px; cursor: pointer;
}
.filters button:hover, .btn:hover { background: var(--accent-2); }
.btn.ghost {
  background: #fff; color: var(--ink); border: 1px solid var(--line-2);
}
.btn.ghost:hover { background: #FAF7EE; border-color: var(--accent); }

/* Chip filters */
.chips { display: flex; gap: 6px; flex-wrap: wrap; }
.chip {
  font-size: 11.5px; padding: 5px 11px; border-radius: 999px;
  background: #fff; border: 1px solid var(--line-2); color: var(--ink-2);
  font-weight: 600; cursor: pointer;
}
.chip.on { background: var(--ink); color: #fff; border-color: var(--ink); }
.chip.on[data-dom="card_fraud"] { background: var(--blue); border-color: var(--blue); }
.chip.on[data-dom="app_scam"]   { background: var(--accent); border-color: var(--accent); }
.chip.on[data-dom="refunds"]    { background: var(--purple); border-color: var(--purple); }

/* ================= Workflow stepper ================= */
.stepper { display: grid; grid-template-columns: repeat(8, 1fr); gap: 4px; margin: 14px 0; }
.stepper .step {
  background: #fff; border: 1px solid var(--line); border-radius: 8px;
  padding: 10px 8px; text-align: center; position: relative;
}
.stepper .step .s-num { font-size: 10px; color: var(--mute); font-weight: 700; letter-spacing: .5px; }
.stepper .step .s-title { font-size: 11.5px; font-weight: 700; margin-top: 2px; color: var(--ink-2); }
.stepper .step.done   { background: var(--green-soft); border-color: #BFE2C9; }
.stepper .step.done .s-num, .stepper .step.done .s-title { color: var(--green); }
.stepper .step.block  { background: var(--red-soft); border-color: #E4B3AA; }
.stepper .step.block .s-title { color: var(--red); }
.stepper .step.skip   { background: #F7F7F3; color: var(--mute); }
.stepper .step.await  { background: #FFF2D9; border-color: #F5D99A; }
.stepper .step.await  .s-title { color: var(--amber-2); }

/* ================= Timeline ================= */
.timeline { border-left: 2px solid var(--line); padding-left: 14px; margin-left: 10px; }
.timeline .t-item { position: relative; padding: 10px 0; }
.timeline .t-item::before {
  content: ""; position: absolute; left: -20px; top: 14px;
  width: 10px; height: 10px; border-radius: 50%; background: var(--accent);
  border: 2px solid #fff; box-shadow: 0 0 0 1px var(--accent);
}
.timeline .t-when { font-size: 11.5px; color: var(--mute); }
.timeline .t-head { font-size: 13.5px; font-weight: 700; margin-top: 2px; }
.timeline .t-body { font-size: 12.5px; color: var(--ink-2); margin-top: 2px; }

/* ================= Detail panels ================= */
.kv { display: grid; grid-template-columns: auto 1fr; gap: 6px 14px; font-size: 13px; }
.kv dt { color: var(--mute); font-weight: 600; }
.kv dd { margin: 0; color: var(--ink); }

.banner {
  border-radius: 10px; padding: 12px 14px; font-size: 13px;
  display: flex; gap: 10px; align-items: center;
}
.banner.info  { background: var(--blue-soft);   color: var(--blue);   border: 1px solid #C8D9EE; }
.banner.warn  { background: #FFF2D9;            color: var(--amber-2);border: 1px solid #F5D99A; }
.banner.ok    { background: var(--green-soft);  color: var(--green);  border: 1px solid #BFE2C9; }
.banner.err   { background: var(--red-soft);    color: var(--red);    border: 1px solid #E4B3AA; }
.banner b { font-weight: 800; }

details summary { cursor: pointer; color: var(--mute); font-size: 12.5px; }
details[open] summary { color: var(--ink-2); }

/* ================= Histogram (simple SVG) ================= */
.histogram { display: flex; align-items: end; gap: 6px; height: 140px; margin: 12px 0; padding: 12px; background: #fff; border: 1px solid var(--line); border-radius: 10px; }
.histogram .bar { flex: 1; background: var(--accent); border-radius: 3px 3px 0 0; position: relative; }
.histogram .bar.blue { background: var(--blue); }
.histogram .bar.red  { background: var(--red); }
.histogram .bar.amber{ background: var(--amber); }
.histogram .bar.green{ background: var(--green); }
.histogram .bar .v { position: absolute; top: -18px; left: 0; right: 0; text-align: center; font-size: 10.5px; color: var(--mute); font-weight: 700; }
.histogram .bar .l { position: absolute; bottom: -18px; left: 0; right: 0; text-align: center; font-size: 10px; color: var(--mute); }

/* ================= Footer ================= */
footer {
  border-top: 1px solid var(--line); padding: 20px 0; margin-top: 32px;
  color: var(--mute); font-size: 12px;
}
footer .wrap { display: flex; justify-content: space-between; flex-wrap: wrap; gap: 10px; }
footer b { color: var(--ink); }

/* ================= Priority + complexity ================= */
.priority {
  display: inline-block; min-width: 32px; text-align: center;
  padding: 3px 8px; border-radius: 6px; font-weight: 800; font-size: 12px;
  background: #F3F0E8; color: var(--ink-2); font-variant-numeric: tabular-nums;
}
.priority.p-0 { background: #F3F0E8; color: var(--mute); }
.priority.p-1 { background: #F3F0E8; color: var(--ink-2); }
.priority.p-2 { background: #FFF2D9; color: var(--amber-2); }
.priority.p-3 { background: #FCE9D5; color: var(--accent-2); }
.priority.p-4 { background: var(--red-soft); color: var(--red); }
.priority.p-5 { background: var(--red); color: #fff; }

.pill.cx-low  { background: var(--green-soft); color: var(--green); }
.pill.cx-med  { background: var(--blue-soft);  color: var(--blue); }
.pill.cx-high { background: var(--red-soft);   color: var(--red); }

.kpi.red::before { content:""; position:absolute; left:0; top:0; bottom:0; width:3px; background: var(--red); }

/* ================= Case workbench ================= */
.workbench { position: sticky; top: 130px; align-self: start; }
.workbench .wb-lbl {
  display: flex; flex-direction: column; margin-top: 6px;
  font-size: 11px; color: var(--mute); text-transform: uppercase; letter-spacing: .4px;
}
.workbench .wb-lbl input,
.workbench .wb-lbl select {
  margin-top: 3px; font-size: 13px; padding: 6px 10px;
  border: 1px solid var(--line-2); border-radius: 6px; background: #fff;
}
.workbench .sub-label { margin-bottom: 4px; }

/* ================= Login ================= */
body.login-body {
  background: linear-gradient(135deg, #0E1A2F 0%, #1E2D4A 50%, #2A3F6B 100%);
  min-height: 100vh; display: flex; align-items: center; justify-content: center;
  padding: 24px;
}
.login-shell {
  display: grid; grid-template-columns: 1.1fr 1fr; gap: 24px;
  max-width: 980px; width: 100%;
}
.login-brand {
  grid-column: 1 / -1; display: flex; align-items: center; gap: 14px;
  color: #fff; margin-bottom: 4px;
}
.login-brand .brand-mark {
  width: 44px; height: 44px; border-radius: 8px; background: var(--accent);
  display: flex; align-items: center; justify-content: center;
  font-weight: 800; font-size: 22px; color: #fff;
}
.login-brand h1 { margin: 0; font-size: 18px; }
.login-brand .muted { color: #B9C2D3; }
.login-card, .login-users {
  background: #fff; border: 1px solid var(--line); border-radius: 14px;
  padding: 22px; box-shadow: 0 20px 60px rgba(0,0,0,0.35);
}
.login-card label {
  display: flex; flex-direction: column; margin-top: 10px;
  font-size: 11px; color: var(--mute); text-transform: uppercase; letter-spacing: .4px;
}
.login-card input {
  margin-top: 4px; padding: 10px 12px; font-size: 14px;
  border: 1px solid var(--line-2); border-radius: 8px; background: #fff;
}
.login-card input:focus { outline: 2px solid rgba(244,123,32,.3); border-color: var(--accent); }
.login-users h3 { margin: 0; }
.login-users table.reg th,
.login-users table.reg td { padding: 8px 10px; }

/* Responsive */
@media (max-width: 1080px) {
  .kpi-row, .grid-4, .grid-3, .split-2 { grid-template-columns: 1fr 1fr; }
  .stepper { grid-template-columns: repeat(4, 1fr); }
  .login-shell { grid-template-columns: 1fr; }
  .workbench { position: static; }
}
@media (max-width: 720px) {
  .kpi-row, .grid-4, .grid-3, .grid-2, .split-2 { grid-template-columns: 1fr; }
  .stepper { grid-template-columns: repeat(2, 1fr); }
}

/* ================ Realtime workflow ================ */
.rt-workflow { display:grid; grid-template-columns: repeat(8, 1fr); gap:8px; margin: 6px 0 12px; }
.rt-step { display:flex; gap:10px; padding:10px 11px; border-radius:8px; background:#fff; border:1px solid var(--line); align-items:flex-start; }
.rt-step.rt-done { background:#F2FBF5; border-color:#C8EAD3; }
.rt-step.rt-current { background:#FFF8EE; border-color:var(--accent); box-shadow:0 0 0 2px rgba(244,123,32,.15); }
.rt-step.rt-pending { opacity:.78; }
.rt-step.rt-skip { background:#F8F8F4; opacity:.55; }
.rt-step.rt-awaiting_other { background:#F8F4FF; border-color:#D7C7F0; }
.rt-num { display:flex; flex-direction:column; align-items:center; min-width:24px; }
.rt-idx { font-size:10px; color:var(--mute); font-weight:700; letter-spacing:.4px; }
.rt-tick { color:var(--green); font-size:14px; font-weight:800; margin-top:2px; }
.rt-handover { color:#6A3BA0; font-size:14px; margin-top:2px; }
.rt-dot { width:8px; height:8px; border-radius:50%; background:var(--accent); margin-top:5px; animation: rtpulse 1.4s infinite; }
@keyframes rtpulse { 0%,100% { box-shadow:0 0 0 0 rgba(244,123,32,.5); } 50% { box-shadow:0 0 0 6px rgba(244,123,32,0); } }
.rt-body { flex:1; min-width:0; }
.rt-title { font-weight:700; font-size:11.5px; line-height:1.25; }
.rt-meta { display:flex; flex-wrap:wrap; gap:3px; margin-top:5px; }
.rt-detail { font-size:10.5px; color:var(--mute); margin-top:5px; line-height:1.35; }

@media (max-width: 1200px) { .rt-workflow { grid-template-columns: repeat(4, 1fr); } }
@media (max-width: 720px)  { .rt-workflow { grid-template-columns: repeat(2, 1fr); } }

/* Party + actor chips */
.party-chip, .actor-chip { display:inline-block; font-size:9.5px; padding:1px 6px; border-radius:3px; font-weight:700; letter-spacing:.3px; text-transform:uppercase; }
.party-chip.party-customer      { background:#EEE; color:var(--mute); }
.party-chip.party-client        { background:#E6F0FF; color:#1F5BA8; }
.party-chip.party-msp           { background:#FEEFD9; color:#E56A10; }
.party-chip.party-msp_or_client { background:linear-gradient(90deg,#FEEFD9,#E6F0FF); color:#9A540A; }
.party-chip.party-clearbank     { background:#F4E5FF; color:#6A3BA0; }
.party-chip.party-issuer_msp    { background:#FFF2D9; color:#B47A12; }
.actor-chip.actor-human         { background:#F0F0EA; color:var(--ink-2); }
.actor-chip.actor-ai_copilot    { background:#E6F0FF; color:#1F5BA8; }
.actor-chip.actor-agent         { background:#F4E5FF; color:#6A3BA0; }
.actor-chip.actor-skip          { background:transparent; color:var(--mute); border:1px dashed var(--line-2); }
.actor-chip.actor-voice         { background:#E8F5EC; color:var(--green); }
.actor-chip.actor-awaiting      { background:#FFF7F5; color:var(--red); }